Safe participation
Responsible Playing
Competitions should remain affordable, enjoyable and in balance with the rest of your life. These practical controls and warning signs can help you stay in control.
Your wellbeing comes first
Only spend what you can comfortably afford. Competition entries should never take priority over household bills, savings, borrowing repayments or other essentials.
1. Stay in control
Decide what you are comfortable spending before entering and treat that amount as a firm limit. Do not view competition entries as a way to make money or solve financial difficulties.
- Set a clear entertainment budget.
- Keep track of how often and how much you enter.
- Take regular breaks from browsing competitions.
- Never borrow money to fund entries.
- Do not chase previous spending or losses.
2. Use your spending and account controls
Your account includes controls for setting spending limits or taking a break from participation. These tools are designed to help you make a decision in advance and keep it in place.
3. Build safer habits
- Enter only when you feel calm and able to make a considered decision.
- Avoid entering because you feel pressured, upset, bored or anxious.
- Set time limits as well as spending limits.
- Review your order and entry history regularly.
- Talk openly with someone you trust if participation stops feeling enjoyable.
4. Recognise the warning signs
Consider taking action if you are spending more than planned, hiding your participation, borrowing money, neglecting responsibilities, repeatedly trying to recover previous spending, or feeling stressed about competition results.
A warning sign does not need to become a crisis before you use a limit, take a break or ask for support.
5. Take a break when you need one
Stepping away can help restore perspective. Use the account-lock controls, remove saved payment details where appropriate, unsubscribe from promotional messages and avoid competition-related social content during your break.
Turning off promotional emails does not stop essential order, ticket, prize, security or legal communications.
6. Ask for support
If you are worried about your participation or someone else’s, speak to a trusted person and consider seeking confidential, independent support. You can also contact CompV2 Demo at info@compv2.com if you need help using the website’s limits or account controls.
If you believe you or someone else is in immediate danger, contact the appropriate emergency service.
